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Grievance officer
If something has gone wrong, tell us. A named officer will acknowledge your complaint and work it through to an answer.
1. How to raise a complaint
Email legal@niohive.com with "Grievance" in the subject. Tell us what happened, when, and what you would like us to do.
2. What happens next
We acknowledge every complaint within 24 hours and aim to resolve it within 15 days. If we need longer, we will tell you why and when to expect an answer.
3. The grievance officer
The officer's name and postal address will be published here before this page takes effect.